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Adding External resources to JSM

Philip Laskowski
Philip Laskowski Oct 03, 2023

Hello,

I'm trying to configure the portal to make it easier for our users to use.

I know JSM has the "External resources" but there doesn't appear to be a way to say I want this showing at the top of the groups in the portal.

Is it possible to have a way to link to a O365 form when the end user clicks on a request type?

 

Thanks

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