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Add multiple customer - best practice

Hi,

 

I have to add a lot of customers to three different Service Management projects.

What is the best practice to do this?

2 answers

1 accepted

2 votes
Answer accepted
Pramodh M Community Leader Nov 18, 2021
Pramodh M Community Leader Nov 18, 2021

Once you have added the People to Organization to one Project.

You can add the same Organization to different Projects as well.

2 votes
Brant Schroeder Community Leader Nov 18, 2021

@Max Krippendorf I would suggest using the API.  You can use a script to process them.  https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/

There are also some apps in the marketplace for user / customer management.

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