Add field in summary screen

[Jose Luis Alcoba Quiroga]

How to add a field to the summary screen that appears in the portal when a customer creates a new incident? I want to see the technician assigned to the incident.

[Georgi Gachev]

Hi @Jose Luis Alcoba Quiroga

If you can't manage to show the desired fields using the standard Jira functionality you can try our add-on Advanced Portal Reports - one of its features allows you to add up to 5 additional fields to the request view (summary screen).

Greetings,
Georgi

[Vero Rivas]

Hi @Jose Luis Alcoba Quiroga   

    Look at this post, maybe can help you

    https://confluence.atlassian.com/adminjiraserver/defining-a-screen-938847288.html

Cheers

[Jose Luis Alcoba Quiroga]

The filed I need to add is the person who deals with the ticket "Responsable" in the "Request View"