Add custom fields to issues

[Christophe Mathieu]

Hello, I am the administrator of my team's project on Jira.

I have created, and associated with the corresponding screens, custom fields.
However when I try to add these custom fields in the issue configuration I can't, it only shows me the fields created by default.

Can you help me?

Thank you.

[Dirk Ronsmans]

Hi @Christophe Mathieu ,

Are you using a Team Managed or a Company managed project? Going by your screenshot it looks like a Team Managed one.

Fields work different on those as they are not managed like regular fields on the whole instance but are specific to a project.

https://support.atlassian.com/jira-software-cloud/docs/customize-an-issues-fields-in-team-managed-projects/

[Pramodh M]

Hi @Christophe Mathieu 

Welcome to the Community!!

Please follow the guide below to add the fields to the screen and then it will be visible in issues

https://support.atlassian.com/jira-cloud-administration/docs/add-a-custom-field-to-a-screen

Thanks,
Pramodh

[Christophe Mathieu]

Hello and thank you for your answer, I have already done that but when I configure the ticket I still can't access to my custom fields.

[Christophe Mathieu]