I'd like to include some information from issue custom fields to comments created by automation. However I was unable to find any information in regards to this.
Previously we have used "Canned Respones" frôr this, but it lacks certain features that would be covered by automation.
Many thanks for your quick response @Tessa Tuteleers !
Sorry, I was talking to the automation possibilites within a JSM project (with the notifications and stuff like this). I wasn't aware, that there was a plugin called "automation for Jira", but this definitely helps! :)
Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...
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