Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,294,790
Community Members
 
Community Events
165
Community Groups

Access to JIRA REST API from OKTA

Hi,
If a JIRA account is set up with Okta authentication so that users do not have to enter password, how do users authenticate to JIRA rest apis using the normal Oauth2?
The problem is that it is always asking for password when the user enters the email to login which ideally doesn't happen for Okta enabled users.

1 answer

@Samrat Dutta 

Google "Jira REST API OKTA".

Thanks, already did and then posted here. It is not 100% clear from the accepted answer in community since we are doing oauth2 already and it still doesn't work for users with  OKTA enabled.

"It still doesn't work for users with Okta" tells us nothing about where you have gone wrong setting it up.  You'll need to explain what you have done differently to the docs you have found.

@Samrat Dutta 

Configuring your environment so that connections to the REST API are not passed to OKTA for MFA should be a trivial matter for even a moderately skilled systems administrator, as the scenario is extensively documented on OKTA's website in numerous step-by-step articles.

Tell your sys admins to raise a support request with OKTA directly.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

277 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you