About the Jira test environment

[Barış Özer]

Hello,

We need test environment to work on Jira.
We have an admin team of 4 people.

Is there a test environment for us to test the free Jira?

We don't want to make any changes to the live Jira.

[Mark Segall · Accepted solution]

Hi @Barış Özer - Jira Premium and Enterprise offer a sandbox.  For lower tiered licensing, your best bet is to simply create a Free instance here:

https://www.atlassian.com/software/jira/free

[Barış Özer]

Hi @Mark Segall 

Thank you for return.

We have an existing Jira Cloud license but it's active and live right now.

We need an environment to test projects, workflow and automation.

[Barış Özer]

Hi again,

Can I open it with the free and gmail you posted above?

[Mark Segall]

Yes you can create a free environment and simply give it a name like this:

YOURINSTANCE-test.atlassian.net

[Barış Özer]

Hi @Mark Segall 

One last question,

Can we transfer the service desk and other projects we currently use to this test environment?

Best regards,

[Mark Segall]

You'd need to set up a free JSM instance as well.  However, that only allows for 3 agent licenses.  You'd have to recreate your environment manually, but you can definitely export/import data from one environment to the other once the test environment is set.

[Barış Özer]

Hi @Mark Segall 

Do you mind if I open it with the Atlassian Account I'm currently using?

Or should I create a test Jira directly with my gmail account?

--@gozendigital.com the Jira account and admin account I'm currently usin

[Barış Özer]

Hi @Mark Segall 

and how many days is test.atlassian.net free? How many days can we test? Is there time?

[Mark Segall]

No time limit.  The free instance is just has limitations around licensing and amount of global automation processing they can handle.  I have one I use specifically proving out answers to community questions.

You should be able to create with any email account.  It will be an isolated environment.