We currently have a public customer portal set up where user's can send in a request without having to sign up explicitly.
However, if you are not logged in you are requested (mandatory) to provide a
"Email address to send the confirmation to"
This also creates a customer in the JSD project.
Now, we're having some issues/questions where users are making a typo in their email address and then well we can never find them back, they will never get a confirmation,. it's a bit of a dead request cause we can't provide feedback to them.
Does anybody know of a way to request the email address twice? In other forms you sometimes see that you need to enter an email and then confirm it just to make sure you didn't make a typo.
We could make a custom field where they need to enter it a 2nd time but I was hoping to find a build in solution.
Is such a thing possible in JSD/JSM?
Hi everyone - in case you haven’t heard, we’re hosting the show of the century on November 10th: High Velocity: ITSM World Tour. This virtual, concert-themed experience...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events