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I have a weird, maybe even crazy, question.
The idea comes from stories about migrations to the cloud in which some companies working with JSM and other Atlassian products need help determining what the Atlassian environment is really about (including their relations with business processes).
On a scale from 1 to 10, how much does a company need to know and understand its tools (e.g., JSM) to safely, or at least nearly trouble-free, base business activities on it?
Is there some minimum that can be described with the number?
I hope it makes any sense.