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A modal pop ups when i change status to done

Hi Atlassians

I was looking into editing resolution field and made some changes and afterwards deleted all of them again because it didn't work out for me.

After all this suddenly a modal is popping up when i change my status on a case to "done". It didn't happen before.

How can i change it so it doesn't show a modal / pop up window.

Screen: 

Skærmbillede 2022-08-19 105207.png

1 answer

1 accepted

1 vote
Answer accepted
Jack Brickey Community Leader Aug 19, 2022

If you are asking how to remove the transition screen associated with transitions to Done please follow these steps...

Warning: if the workflow that is to be edited please ensure that you want this change made to all scenarios where the workflow is shared

  1. go to project settings - workflows
  2. edit the workflow associated the appropriate  Issuetype
  3. open the transition going to Done status by double clicking it
  4. in the Screen field clear the field
  5. publish the workflow (suggest saving copy)
  6. test

Hi Jack

Super thank you - it helped


Regards
Mustafa

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