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We are excited to announce that we’ll be updating the core user experience of Assets in Jira Service Management Cloud in the coming weeks. We’ve simplified the user interface and have updated it to match the rest of Jira Service Management. Specifically, you’ll soon see new versions of the Schema view and the Object view:
Here are some of the key changes:
Now you will be able to directly edit object data inline, just like in Jira. You can streamline your editing process, and see all available object attributes at a glance - even those with no data entered.
The search capability in the Schema view can be used to find objects and object types across all schemas that you have access to, allowing you to quickly and easily traverse across various schemas to find what you’re looking for.
With that new user experience, all Date and DateTime attributes will be formatted and offset according to the language and time zone configured in your Atlassian account settings.
The Linked Objects panel replaces the Inbound References panel to also display outbound references. You can use this panel to quickly and easily see upstream and downstream connections for the object you are viewing. When multiple references exist for an object type, you can now expand the object type lozenge to see which objects are connected.
When you are viewing an object, you can use the new Details and Activity tabs to easily switch between different kinds of information. The Activity view displays comments and history for an object, and includes a filter dropdown so you can customise what information you want to display.
As part of the implementation of this UI update, we’ve brought Jira Service Management Assets on to Atlassian's frontend platform. Moving forward, this will allow us to re-use platform pieces that weren’t previously available, so we can make updates and deliver new features to you faster and easier.
We’ll begin rolling out the changes from the week commencing 27 March 2023. Because we are releasing this update incrementally, you might not see changes in your experience right away, but we’re expecting to have this update completely rolled out by May.
If you happen to have a very large amount of data contained in your multi-value attributes (such as object References and Select attributes), we will be more cautious when updating your experience. In certain cases, you may not notice changes in your experience until May.
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