Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Want to participate in research on Kanban boards in Jira Service Management? Here’s your chance!

UPDATE: Thanks for all the sign ups! We have filled up all participant spots for this study. We'll keep you updated on the progress of this feature.


Hello Community!


We are working on bringing Kanban boards to Jira Service Management.

To better understand your needs when it comes to boards view we are doing further research and would love to invite you to take part in an upcoming customer research study. We're looking to talk to both admins who are configuring and managing experiences for your agents (such as queues, filters, reports), and end users who are working on incoming requests.


What’s involved in the research:

  • Remote 1:1 session conducted over video-call
  • Sessions are 1 hour long
  • During the research, we'll start with a general chat to get to know you, then, you might explore a prototype and complete some tasks.
  • As a token of our appreciation, you'll receive a thank you e-gift 🎁


Want to get involved? Sign up for a session here

If you have any other questions at all, feel free to reply to this post or email me directly on


We appreciate your time and look forward to hearing form you!



Ana Vucinic

Product Designer, Jira Service Management


Riley Sullivan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jul 11, 2023

Really interested in what this would look like and the use cases. Not sure this would fit my teams, but definitely going to keep an eye out and follow this!

Like # people like this

Hi I am Interested in this. I have tried to register but the system is not letting me participate due to the fact that i am from Malta. Could you please help me out?

Dan Tombs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jul 17, 2023

Boards for JSM. I'm excited to see and hear loads more about this. For some teams it'll work, others I'm not so sure, but I'll be going in with an open mind :)

Like Ana Vucinic likes this

Definitely upvote the idea for Kanban boards for support tickets!

Like Ana Vucinic likes this
Ana Vucinic
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 18, 2023

Hi @Alessandro Vella , we are happy to hear that! If you are still interested in participating in this study, you can send me an email to and I'll get back to you with few questions and information regarding the study. 

I'm looking forward to hearing from you!


Ana Vucinic

Product Designers, Jira Service Management

Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jul 20, 2023

@Ana Vucinic -

I will be glad to participant in the research.  However the link you provided in the announcement doesn't work.

My email address is  Hoping to hear from you soon.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Like Tim Eddelbüttel likes this


Log in or Sign up to comment
AUG Leaders

Atlassian Community Events