Official Atlassian JSM training for $39

[#1]

G'day, JSM group!

This is Jaime from Atlassian University.  

Update as of May 1, 2024: All on-demand learning with Atlassian University is now completely free. That’s right! You can explore any of the courses listed below completely free, or get started on our learning paths page, which combines courses into guided learning paths.

See what you can learn today—and uncover where you might go tomorrow. 🚀 Happy learning!

p.s. Want to stay on top of the latest courses and certification opportunities? Join our training & certification group and you’ll never miss a beat!

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I'm new to this group but noticed a common thread: You love helping your people.

To help you help them, Atlassian University has dropped prices for on-demand courses by up to 90%.

These courses are perfect for folks with some experience in Jira and ITSM, but who are eager to get to the next level to streamline, automate, and discover how to use Atlassian tools together to deliver on practices like ITSM.

Here are some helpful JSM courses at this new $39 price point:

Managing Jira Service Projects Create a service desk for your customers and manage a service project using Jira Service Management.

Atlassian Incident Management Essentials Tackle incident management with JSM and Atlassian tools like Opsgenie and Assets.

Atlassian Service Request Management Essentials Improve your customer service, streamline your request process, and overall reduce service requests.

Jira Automation And what’s better than automation? Automation without needing a developer!

Jira and Confluence Together Integrate your project management and documentation with Atlassian’s dynamic duo.

I noticed also that some folks have experimented with Assets (formerly Insight) on a few projects. We have two Assets courses that build on each other:

Asset Management Essentials in Jira Service Management Gain an understanding of Assets so you can manage all your business assets.

Advanced Asset Management in Jira Service Management (New!) Move beyond Assets basics to enhance service requests, incident reports, and tickets.

These courses can help you get started on Atlassian certification, like the ACP-420 Managing Jira Service Projects for Cloud. 

Happy Learning!

Jaime

p.s. Let me know in the comments which course you'll get started with!