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πŸš€ Launch into Assets in Jira Service Management Cloud with Templates! ✨

Hey Atlassian Community!

We're launching object schema templates for Assets as promised! πŸŽ‰

Get started faster than ever in Assets with an initial three new object schema templates - IT Asset Management, People, and Facilities. These templates contain a variety of relevant object types based on your needs, giving you a head start as you build out an effective database.

These templates are also designed to work alongside each other - in this case, forming the β€˜What' (IT Asset Management), the β€˜Who’ (People), and the β€˜Where’ (Facilities) of an effective IT asset management database. Learn more about how to build an IT asset management database.

 

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What you can do with object schema templates

  1. Get started with confidence: Use customizable, pre-set data structures that enable you to quickly populate your CMDB, for a more straightforward experience when building out your schemas for your service teams. πŸš€

  2. Standardize your asset data across your organisation: Help your team to collaborate more effectively, inform decision-making processes, and improve service delivery. 🌐

  3. Start off with best practices baked in: These templates have been designed to harness industry best practices with expertly designed templates so you can optimize your asset tracking from the get-go. ⭐

How to use the templates

From your Jira Service Management site, select Assets > Create schema (you need to have the permissions required to create schemas). Choose your schema (try the IT Asset Management to start), tweak it to fit your particular organisation's requirements, and start creating or importing your objects.

When will these changes happen?

We’ll begin rolling out the changes from the week commencing 3 July 2023. Because we are releasing this update incrementally, you might not see changes in your experience right away, but we’re expecting to have this update completely rolled out by August.

Tell us what you think

If you have any feedback, questions, or any tips you've discovered while using the templates - please leave a comment below or use our feedback portal. Let's make the most of this powerful tool together. πŸ’ͺ

Happy asset managing!

The Jira Service Management Team 😊

10 comments

Sayed Bares [ServiceRocket]
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 2, 2023

This is amazing!!! Very needed for organization to see a POC

Like β€’ # people like this
Dave Mathijs
Community Leader
Community Leader
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July 2, 2023

These templates will definitely help starters to build an asset database model.

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Allison Carlson July 5, 2023

This is a feature one of my customers just asked for today!   excited to see it available!

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Marcus Jones
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 14, 2023

This is going to be a huge time saver and will help with standardization. 

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Andre Kruger
I'm New Here
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July 15, 2023

Thanks so much, just started with this and it definitely helped!

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Cosmo Denger August 15, 2023

How can we connect provisioned customer data from Azure to have it auto-populate the Employee object type in the People Template? ie. We want the employee to auto provision as assets with all the data we already have in Azure. 

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C Abone August 15, 2023

Really excited about trying out this new feature in JSM. 

Marcus Jones
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 15, 2023

I tried out the IT Assets template and it was a huuuuuge time saver

Jon Graham
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 15, 2023

A nice addition, but kind of basic.  I was hoping for something meatier I could use as a starting point.

Jeremy Steuhl August 15, 2023

This is pretty cool.  If anything, it will definitely give admins an idea of what kind of information to record when tracking assets etc.  

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