We’re pleased to announce that JSM Chat data is now data residency compliant. When you opt to storing your site’s data within a specific geo - JSM chat data is now included and data residency compliant.
If you have already chosen to store your site’s data in a specific geographic region - existing JSM Chat data has now been migrated into your region of choice.
You can read more about Atlassian’s data residency functionality here
What is Data Residency?
Data Residency refers to the practice of ensuring that data is stored and processed in compliance with the regulations and requirements of specific geographic locations. This is crucial for organizations that operate in multiple regions with varying data protection laws.
Data residency gives you control over where your in-scope product data on Jira Service Management is hosted. It allows you to choose whether it’s globally distributed or held in place in a defined geographic location, such as Europe or the US.
If you work in a regulated industry like finance, government, or healthcare, data residency may be a necessity for operating in a cloud environment. More generally, it can also help you meet company data management requirements.
Atlassian’s Cloud Roadmap - Data Residency
We continue to invest in Data residency into the future. You can stay up to date with our progress on our Public Cloud Roadmap
As always leave your thoughts and questions in a comment below. We work hard to keep you to date with our product updates!
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