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How do you use workflows for business teams in Jira Service Management?

Hello everyone!

We are creating more out-of-the-box workflows in Jira Service Management so your business teams can spend less time getting set up and have more time to get their work done.

Does your company use Jira Service Management for business teams like HR, analytics, marketing, facilities, legal, or finance?

We’d love to chat with you to better understand the use cases your service desks support so we can provide better workflows that fit your needs.

Click here to share your input, we'd love to hear from you. 

If you’d prefer to get in touch directly, you can email me at


Looking forward to hearing from you,


Jehan Gonsalkorale

Product Manager, Jira Service Management



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