settings we did is: in the workflow the user can execute transitions. If the configuration of Service Desk, People, assign the user to Service desk customers, it can not execute those actions. Because the service desk customers, does not allow access to jira. My question is: then you should set it as Service desk team?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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