settings we did is: in the workflow the user can execute transitions. If the configuration of Service Desk, People, assign the user to Service desk customers, it can not execute those actions. Because the service desk customers, does not allow access to jira. My question is: then you should set it as Service desk team?
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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