requesting group "other" option

 How can I add new field as a modifier for “OTHER"?  This way OTHER can actually be defined instead of being lost in a huge list of "OTHER".

Also if we find out that there is enough frequency of a certain category in "OTHER" – how can it be added as an additional option to the “Requesting Group” Drop Down Box?

1 answer

1 accepted

1 votes
Boris Berenberg Community Champion Sep 09, 2015

I am not sure, but this sounds like a configuration for a custom field within your instance. Have you spoken to your administrator to see if they can make the changes to handle this?

Can you send me the link to the documentation that shows the administration how to make this change?

Boris Berenberg Community Champion Sep 10, 2015

Since these are your custom fields, we have no idea what kind of fields these are, and how they are configured. If you are the administrator for the instance, you may want to file a support ticket where we can review the information specific to your instance.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

391 views 1 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot