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log and description on login page customer portal

Hi all, 

can some one help me with the customization of the login page in service desk? I have been looking at the Atlassian ticket but I don't find it. 

I have followed this KB but it doesn't say much...

I would like to ask a logo and some text so the customers can see where are they login in (as in the screenshots, I would like to put in the boxes)2020-05-22 16_24_46-Log in - Service Desk.png

Thank you

2 answers

0 votes
Alexis_Robert Community Leader May 22, 2020

Hi @PaulaA , 


the text on the login page can be configured in the Global configuration as described here :


Let me know if this helps,



Hi Alexis, 

thank you, I have seen we have a plugin deactivated so I actually have to configure it there

Thank you though

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