i am having trouble installing the jira on aws.

cjyu September 26, 2018

hi support team.
i am having trouble installing the jira on aws.
i started with [quick start for new vpc] in pdf of the url below.


https://aws-quickstart.s3.amazonaws.com/quickstart-atlassian-jira/doc/jira-software-data-center-on-the-aws-cloud.pdf


region of aws generates an error when selecting seoul.
(selecting oregon will not cause any problems)

the error contents are as follows.

Embedded stack arn: aws: cloudformation: ap-northeast-2: 134335683269: stack / JIRA-Data-Center-JiraDCStack-BM5DCE0DSI9L / 109ee470-c1ff-11e8-a3be-50a68ae79cc6 create: [ElasticFileSystem, LoadBalancer, DB].

i wanna install jira in aws seoul region.

please help.

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 27, 2018

That does not look like a full error to me, there's no context around it to tell us what is going wrong, just a chunk of data that's part of an error.

I'm afraid we can't help you without the full error.

cjyu September 27, 2018

i attach a link to the cloudformation used in the pdf file in the previous question.
and i attach all the details of the cloudformation's failure messages, event logs, template scripts, and parameters.


thanks in advance for your help

** scripts and some words are not allowed on this bulletin board, so I will inevitably attach it as a link.
please download and check it.

1. Message

JIRA-Data-Center Other Actions Update Stack
Stack name: JIRA-Data-Center
Stack ID: arn:aws:cloudformation:ap-northeast-2:134335683269:stack/JIRA-Data-Center/94600fc0-c2b6-11e8-9bcb-50a68ae79cfe
Status: ROLLBACK_COMPLETE
Status reason:
Termination protection: Disabled
IAM role:
Description Atlassian Jira Data Center in new VPC License: Apache 2.0 (Please do not remove) June,21,2017
Failure events: View failure event details

 

2. CloudFormation QuickStart Link in PDF File

https://fwd.aws/p3BeR

 

3. Event Log 

https://drive.google.com/open?id=1E64USlHM_vL0eBzh3k9YDDP0eOoy3LJk

 

4. Script

https://drive.google.com/open?id=1bMT1UHSRUKZiY3GnwI-0hUnQ9LJesrWI

 

5. Parameter

https://drive.google.com/open?id=1nM76_h4WRz9X3xxs7nrT2jG22w1-8MOQ

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 28, 2018

What is the full error that is given at the point it fails?

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