You can not output a comment column in the Queue. You can achieve this with the following ways:
1. Create a custom field "Confirmation Comment" where the author would enter his comment. Then you can put Confirmation Comment custom field in the queue.
2. Create a scripted field which would pull out the comment you need. You can create such a field if you have, for example, Adaptivist Scriptrunner.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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