You can't change the notifications in Cloud, it's a restricted function because you need to make changes to code files in the installation.
Telling us a site is hard to use isn't constructive - could you explain what you are struggling with? I find most of Atlassian's sites very easy to use, with the only caveat that there is so much information, it's sometimes hard to see exactly which page you need.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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