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hide add customer button from agent ?

Shailesh Dhawale
Shailesh Dhawale October 3, 2019

I create agent in Jira service desk hide add customer button from agent

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Elifcan Cakmak
Elifcan Cakmak
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October 4, 2019

Hello,

I'm afraid that's not possible at the moment. There is a ticket about this issue, it's still gathering interest, you can vote for it:

https://jira.atlassian.com/browse/JSDSERVER-5463?_ga=2.19447800.1579394624.1569936597-747249076.1541400997

There is also a workaround you can try.

Regards,

Elifcan

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