We will start by JIRA Service Desk Server (10 users JIRA + 3 agents Service Desk) + Confluence Server (10 users).
We will install our above package on the cloud (Amazon AWS or Google Cloud).
Our main use will be JIRA Service Desk.
We will use JIRA to create projects for Service Desk. No more.
We will use Confluence by connecting it to JIRA Service Desk to benefit from knowledge base feature.
We could locate our position as Small-scale in JIRA Sizing Guide.
Above JIRA guides don't mention any requirements for JIRA Service Desk's Agents and Customers' uses for the system.
Also, above Confluence guide, don't mention requirements for connection to JIRA Service Desk and uses of Customers for the knowledge base.
May you please advise about:
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials and we want to hear from you! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events