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exporting issues

Hello,
I have one problem while exporting issues . When I write JQL in search bar , everything is ok:(Please see attachment file "Capture")Capture.PNG

When I export these issues , my excel file looks like this:

Capture2.PNGCustomer request types are written in GEORGIAN alphabet . AS you see Jira service desk can't understands this font. 
But I also want to add, that we are using Plagin "Time in Status" but there isn't problems like this while exporting. 
Can you help me ? 

1 answer

0 votes

Hello,

Can you try to follow the workaround here :

https://confluence.atlassian.com/jirakb/exported-csv-does-not-display-properly-in-excel-that-contains-non-english-characters-874626219.html

 

It's a problem with excel not with jira.

 

Hope this helps

 

THANK you Muhamed 

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