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Hey guys, took over backend admin tasks for our Jira Service desk and we upgraded to datacenter addition. I am setting up ha/failover and just needed to verify where I am placing the file. Is it simply in the root of the installation directory or the conf folder? 

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Hi Keith,

As per Configure your existing Jira instance to work in a cluster, the '' file has to be created in the Jira local home directory, and as per Jira home directory, the default location of the Jira home directory is:

  • C:\Program Files\Atlassian\Application Data\JIRA (on Windows) or
  • /var/atlassian/application-data/JIRA (on Linux)

Wow, thanks for the prompt response. I am a linux admin and the /opt filesystem was utilized instead of /var by the previous person who installed the application. Is the home dir the same as the CATALINA_HOME variable entry? If not whats the best way to verify the home directory location?

Like Andrei Oudovikine likes this

I think /opt/atlassian/jira/ is the default installation directory on Linux, whereas /var/atlassian/application-data/JIRA is the default Jira Server configuration directory on Linux, aka Jira home. You can search for the folders listed in the preceding section Set up the shared directory or the files listed in Important files to identify your current Jira home.

Like Andrei Oudovikine likes this

Thanks for your help, I understand what I need to do now.

Like Andrei Oudovikine likes this

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