We have created a new user firstname.lastname@example.org
The problem is that as a part of Production team, we need to assign to him tickets from the Production department project , but we can't. It say that he doesn't exist.
Has the user of that email registered their address with your instance when you set up their account? I have to assume the user has not logged in yet and Jira treats this as an inactive user until the registration email link has been used.
Are you able to check this?
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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