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Signatures scribble for Jira Service Desk

Hi, 

is there any pluggin that have a field within a ticket where the user can scribble a signature to receive and return a product?

 

4 answers

0 votes
Andy Heinzer Atlassian Team Feb 01, 2018

While I have not used any of these personally I did find a few different plugins on https://marketplace.atlassian.com/ that should be able to do this with Jira.

I hope this helps.

Andy

Thanks, Electronic Signature Fields and Electronic Signature don't fit the requirement since the user has to physically sign with its finger or an electronic pen, no login.

DocuSign is a good approach but involves more work for the agents.

I was looking for some plugin that just allow the user to make a draw/scribble on a field to capture the signature.

Hi, i need same thing. Can you share if you found something?

Hasn't found anything yet.

Hi,

I have also been looking for this for quite some time. We do field service work and use Jira as a Jobsheet record system. We need to get customers signature at the end of the job as proof that we where on site and the customer was happy with the works.

Hello Robert 

 

I have the same requirement as you as we have field services going out to the customer and still have not found a solution for signatures, which leads me to my next question. 

I would like to ask do you use time tracking and travel tracking IE Miles/KM traveled to site when field services go out to customers, if so please can you share your solution. 

 

Regards

Ricardo Da Silva 

Any luck as we want same thing?

We are also looking for the same thing ... any news ?

I stopped looking for it, I you find something please let me know.

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