Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Set a custom field from a request type

valerian Baillet June 20, 2018

Hi,

Is it a way to set a custom field define by the request type.

An example:

If the customer create a issue with the request type A, I have to set the custom field to value a

If the customer create a issue with the request type B, I have to set the custom field to value b.

Thank for your answer

3 answers

0 votes
Susan Hauth _Jira Queen_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 20, 2018
0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 20, 2018

You can accomplish OOTB as follows:

  • create separate workflows for each issuetype that needs special treatment 
  • add a post function to set the custom field value
0 votes
Deleted user June 20, 2018

Hi @valerian Baillet,

 

The "Automation for JIRA" add-on will meet your requirement.  Here is the link

 

Regards,

Gangavath Kishore Kumar.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events