We have setup a link between Service Desk and Confluence and a few PDF files are attached to Confluence articles.
When I perform a search from Confluence, the search results contain PDF files in which the text is found.
When I perform a search from the Service desk customer portal, the search results seem to be limited to articles only and not showing results from attached PDF files.
Why is there a difference in the search restults?
Is it possible to change the configuration so the knowledge base search results also shows the PDF files containing the searched text?
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot