We have setup a link between Service Desk and Confluence and a few PDF files are attached to Confluence articles.
When I perform a search from Confluence, the search results contain PDF files in which the text is found.
When I perform a search from the Service desk customer portal, the search results seem to be limited to articles only and not showing results from attached PDF files.
Why is there a difference in the search restults?
Is it possible to change the configuration so the knowledge base search results also shows the PDF files containing the searched text?
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