I have a question concerning the auhorisation of users in the projects. Is it possible that a user, when he logs in into the Customer Portal, only is able to see the project where he has an authorisations for.
Theo, To be honest, I am not sure - since this invitation to particular ServiceDesk goes out in a form of email as then the Customer should receive it. You can use already a Customer account that is active in your system. I also checked if it is possible to provide them manually (via your own email) with the link to your ServiceDesk/password creation page - but it won't fly since Jira is putting a token there and without the token the user won't be able to setup their account properly. Maybe there is a way to use an external outgoing email server directly through Jira's settings, so you won't have to install anything on your server.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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