I have a question concerning the auhorisation of users in the projects. Is it possible that a user, when he logs in into the Customer Portal, only is able to see the project where he has an authorisations for.
Theo, To be honest, I am not sure - since this invitation to particular ServiceDesk goes out in a form of email as then the Customer should receive it. You can use already a Customer account that is active in your system. I also checked if it is possible to provide them manually (via your own email) with the link to your ServiceDesk/password creation page - but it won't fly since Jira is putting a token there and without the token the user won't be able to setup their account properly. Maybe there is a way to use an external outgoing email server directly through Jira's settings, so you won't have to install anything on your server.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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