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Problem with ORDER by priority in queues

Hi, I'm trying to sort issues by Priority in a queue. I'm using this JQL:

resolution = Unresolved ORDER BY priority DESC

But it does not work. The issues are not sorted by priority. See:

Capture.PNGAnyone can help ? Thanks!

4 answers


What happens when you click on the column header?

Good morning,

I am actually experiencing the same trouble (running verion: 7.8.01).

Any suggestion?

Thank you


I am seeing the same issue, Curious how this can be fixed

another post revealed the solution to this issue


navigate to <servicedesk>/secure/admin/ViewPriorities.jspa


The set the order, Seems to be multiple ways to set the priority, looks like only the method above works.

0 votes

Have no idea how but it's still repro in 2020

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