PROJET

[fatoumata Sall]

HELLO 

I 'am working in jira service desk , I want to change the name of the project .

Thank for help 

[Jack Brickey · Accepted solution]

If you are an admin go to Project settings > details and edit name there. 

[fatoumata Sall]

I already do it but when client go the service desk they see the old name 

[Jack Brickey]

You change the portal name in project settings > portal 

[fatoumata Sall]

I  also  do it  that why I dont  understand .

in the portal the name is ALPHA and in portal setting the name is x xxxx

[fatoumata Sall]

in the first page I have the right name but when the client write the request  I have the right name /old name 

[Jack Brickey]

Pleas provide screenshots of what you changed and what you want changed so it is clear here.

[Suresh Sakhare · Accepted solution]

Hi @fatoumata Sall ,

I think you are talking about Help center name. You have to change Help Center Name. If you have permission you can change it on customer portal. On Customer portal you have Customized tab on right side there you can change Help Center name. 

[fatoumata Sall]

hello 

thank for your help !!

I have change the name in the help center  but when tne customer like to make request  I already see ALPHA .

 

[fatoumata Sall]

hi