O365 email handler - Authenticate error

[Craig Lathrop]

Does Atlassian have any plans to support domains that use security defaults? It sounds like in October the current method of IMAP authentication will be blocked for all Exchange online accounts. At that point will custom email addresses cease to work? https://developer.microsoft.com/en-us/office/blogs/end-of-support-for-basic-authentication-access-to-exchange-online-apis-for-office-365-customers/

[Yann]

Hi Craig,

Thanks so much for your question.

Good news! We now support OAuth 2.0 for Microsoft Exchange Online via IMAP since JSD version 4.12.

Please find the documentation on how to configure your email account: https://confluence.atlassian.com/servicedeskserver0412/receiving-requests-by-email-1026033026.html

You can also find more information on how to integrate with OAuth 2.0 here: https://confluence.atlassian.com/adminjiraserver/integrating-with-oauth-2-0-1013845729.html

Thank you,

Yann
Jira Service Desk

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