I have a fresh jira software install on which i installed jira service desk.
Instead of the normal approvers, organisations, ... fields it has created fields with these names:
sd.approval.customfield.name
sd.customer.organisations.field.name
sd.origin.customfield.default.name
sd.request.participants.field.name
Any idea what could caused this and how i could best fix this?
I'm using the latest versions: Jira Software 8.2.1 and JSD 4.2.1
Hi Laurens,
Thank you for all the details.
I was able to find that this issue is related to a bug reported weeks ago.
There is a bug specific for Service Desk and another one that affects some fields on Software but also mention about Service Desk:
- https://jira.atlassian.com/browse/JSDSERVER-6396
- https://jira.atlassian.com/browse/JRASERVER-69388
Please, click on "This affects my team" and watch to receive updates about the bugs.
Regards,
Angélica
thanks!
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