Modify assignee


i want to prevent some users from modifying the assignee, where i can do that?

i searched but all i found that i can stop him from assigning or i can let him assigne. but what i want to do is to let him Assign calls to him self "using Assign to me" but i dont want him to change the assignee after the call was assigned to someone else..

2 answers

1 accepted

0 votes
Accepted answer

You can't do it.

The permission "can assign issue" really does mean what it says. You can either assign an issue or you can't. If you have the right, you can assign issues. If you don't, then you can't, and that includes assigning to yourself.

There are some dynamic/flexible ways to handle it - for example "current assignee can assign the issue" or "members of the group named in field X", but there's no split between assign-to-me and assign-to-anyone.

You can sort of do it with workflows though - set it up so people can't assign, then use "change assignee to %current user% in workflow post-functions" as appropriate.

Hi Amjad,

Check assignable issue and assign issue permission


Onkar Ahire

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Service Desk

Looking for teams who switched from email to Jira Service Desk

The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...

251 views 1 6
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you