In the default configuration, if we open the customers portal logined as agents, we see one additional field: Raise on behalf of.
I need another field "Channel" or different custom field, shown only to the agents adding requests. Normal user shouldn't see it.
Is it possible to do without plugins?
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG