In the default configuration, if we open the customers portal logined as agents, we see one additional field: Raise on behalf of.
I need another field "Channel" or different custom field, shown only to the agents adding requests. Normal user shouldn't see it.
Is it possible to do without plugins?
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. Curious about the latest updates in the Jira Service Desk Server...
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