In the default configuration, if we open the customers portal logined as agents, we see one additional field: Raise on behalf of.
I need another field "Channel" or different custom field, shown only to the agents adding requests. Normal user shouldn't see it.
Is it possible to do without plugins?
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events