I am trying to configure Jira Service Desk, Jira says customers can use the portal to raise issues. while testing it i noticed that the field "Email Confirmation to*" has to a Jira account holder.
how can i disable this field or set it to a non-required?
The field "Email Confirmation to" only appears when it's a login-free portal, as the customer is not logged in, it's necessary to add the email in order to receive notifications from the ticket.
This field can't be hidden/removed or set as not required.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
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