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Jira Service Desk: Customer Profile/Details


Is there a way of adding details about Customers in Jira Service Desk?

I'm thinking...

- address

- phone number

- business type

- business profile/history

- number of sites

- number of staff

- etc etc



2 answers

1 accepted

0 votes
Answer accepted
Jack Community Leader Jun 13, 2019

not OOTB. You would need an addon, e.g. enriched-profiles-for-jira-service-desk

Thank You for this.  Is there another plugin available that does the same thing as the above plugin but would not charge so much for a customer base of over 200,000 (customers)

Thank you VERY much! :-)

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