JQL search query based on current user component or custom field created for Department ??
I actually want to view/monitor all my Department calls
Hi there, not sure exactly what you need, but for current user you want assignee= currentUser()
For the department, Susan is right, you would want to have a custom field that relates to your department, and then a queue set up that looks at all of those issues assigned to you.
Service Desk should come with an "Assigned to me" queue out of the box I believe but that wouldn't separate those queues into specific beyond issues that have been assigned to you.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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