JQL search query based on current user component or custom field created for Department ??

JQL search query based on current user component or custom field created for Department ??

I actually want to view/monitor all my Department calls

2 answers

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Susan Hauth Community Champion Oct 13, 2017

Hi,

Is there a question here?  You can jql on custom fields (e.g. if you wanted to create one for Department).

Susan

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Hi there, not sure exactly what you need, but for current user you want assignee= currentUser() 

For the department, Susan is right, you would want to have a custom field that relates to your department, and then a queue set up that looks at all of those issues assigned to you. 

Service Desk should come with an "Assigned to me" queue out of the box I believe but that wouldn't separate those queues into specific beyond issues that have been assigned to you. 

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