Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there any way to set all comments to public

Hi , is there any way for me to set the visibility of the comments to public, i.e developer currently able to post an internal comment but not public , we would like to remove the restriction and allow all comments to be visible to public

1 answer

0 votes

Developer comments in Jira Service Desk can only be visible publicly if the developer is a service desk agent. This has implications for your licensing costs for Jira Service Desk if adding the developers will change your user tier.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Jira Service Desk

Calling all Insight users, we need your help!

Hello Insight users,  As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...

133 views 1 0
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you