Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is it possible within the “queues” to display different fields?

Is it possible within the “queues” to display different fields in Jira servicedesk

2 answers

0 votes

If you mean the information you see when viewing a queue, then no, it's a non-customisable form built into the service desk software.  You'd have to amend the code to change it.

0 votes
Payne Community Leader Jun 27, 2019

Sure, if you have the required access, you'll have an "Edit Queue" button in the upper right; clicking it allows you to modify the query and displayed fields.

jira.jpg

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Jira Service Desk

Calling all Insight users, we need your help!

Hello Insight users,  As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...

96 views 1 0
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you