We have 4-5 enterprise clients that we would like to service through the Service Desk, however, each of them has their own unique fields to display in the customer portal so a separate portal for each enterprise client would be ideal. is this possible? if not, is there a workaround for this?
Many Thanks in advance,
I am trying to execute this setup, and am finding that all customers see all portals! Is this a default behavior that can be changed? Can a customer be restricted to see only one (of multiple) portals?
You might ask, how does a customer see all portals? I have set the system to Auto Create Users via email. And then, once that User logs in (using their portal URL, such as
https://client.atlassian.net/servicedesk/customer/portal/11), they (I) can simply change the URL to ...\portal\10 and see another customers portal and search those issues.
So am trying to use restrict Portal Customers to only their portal.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs