We have 4-5 enterprise clients that we would like to service through the Service Desk, however, each of them has their own unique fields to display in the customer portal so a separate portal for each enterprise client would be ideal. is this possible? if not, is there a workaround for this?
Many Thanks in advance,
I am trying to execute this setup, and am finding that all customers see all portals! Is this a default behavior that can be changed? Can a customer be restricted to see only one (of multiple) portals?
You might ask, how does a customer see all portals? I have set the system to Auto Create Users via email. And then, once that User logs in (using their portal URL, such as
https://client.atlassian.net/servicedesk/customer/portal/11), they (I) can simply change the URL to ...\portal\10 and see another customers portal and search those issues.
So am trying to use restrict Portal Customers to only their portal.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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