Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Is it possible to format a Service Desk's Knowledge Base Portal so it is NOT unusably narrow?

Charles Johnson
Charles Johnson May 23, 2018

We have created some GREAT content in our Knowledge base site, however the Atlassian Jira Service Desk (cloud hosted) portal renders the pages VERY narrow (TONS on white space on each side) of the content.  
Wide tables within our Knowledge base must be scrolled left/right by the portal users (very inconvenient)


Is there a way to adjust the portal to render the knowledge base pages in a wider format?

Answer
Watch
Like # people like this
361 views

1 answer

0 votes
carolyn french
carolyn french
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 24, 2018

Hi Charles,

Yes, agreed, this is super inconvenient for usability.

You can vote on the issue here: https://jira.atlassian.com/browse/JSDCLOUD-4923

Carolyn

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events