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  • Is it possible to display the card/ticket number in JIRA Support Portal? Currently the card/ticket number only displays if the mouse is hovered over the Issues/Request Description

Is it possible to display the card/ticket number in JIRA Support Portal? Currently the card/ticket number only displays if the mouse is hovered over the Issues/Request Description

Customer's are unable to view the card/ticket number in their Support Portal. While the Description is helpful, the card number only displays if the customer hovers their mouse over the description hyperlink. 

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If this is simple, we would like to enable this for our clients as some work better with card numbers than the Request Description. Any assistance would be greatly appreciated?

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