It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to retrieve email address using scripted field in script runner

 

1 answer

0 votes
nic Community Leader May 19, 2016

You can simply use user.getEmailAddress() - but you'll need to think about where to get the user object from.

We want email address of the requester from the service desk portal. I don't have much idea of scripting. Basically based on domain name of the email address we want to classify service desk customers

nic Community Leader May 19, 2016

Mmm, I don't actually know how to get to the requestor of an issue off the top of my head.

  issue.getReporter() should get the reporter, but I'm not sure that's the same thing.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Desk

How do you onboard new employees using Jira Service Desk?

Hello Community 👋, I'm a product manager on JSD.  If you're responsible for onboarding employees, I'd like to speak to you to learn about the range of tasks that are involved in setting up...

347 views 14 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you