How to have 2 or multiple different workflows in a project

Hi, in our Service desk, I need to have different workflows per issue type. I created and edited a new one by copying a used one, you can see it in the attachment.

The problem is that when I edit one of both workflows, the other one gets the same edition.

I would really need some help, thank you!

1 answer

1 accepted

1 votes

>I need to have different workflows per issue type.

Won't happen.  An issue type in a project can only have one workflow.

Hi Nic,

I didn't explained well. What I need is different issue types with different workflows. For instance, I have the issue type Bug and the issue type Change request with different workflows.

I have this, but when I change Bug workflow, it modifies with the same changes the Change request workflow (they are different) 

Ok, but the screen shot doesn't show us anything to do with Bugs or Change requests. 

From your description, it sounds like Bug and Change request are using the same workflow.  So when you edit it, both change.  Can you check the workflow scheme you're actually using in the project with the Bugs and CRs?

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