We've setup our service desk portal but I have 1 request that is not currently fulfilled through an Atlassian product. I'd like to put the link on our service desk portal though. Is this possible?
Hello Eric, if I understand correctly, you want to be able to redirect users to another application for a specific request type by providing the URL?
You can include that URL in the portal branding options - https://confluence.atlassian.com/display/SERVICEDESK/Branding+your+Customer+Portal.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot