How to Add the Priority Field Into the Email Subject

I want add the priority field value into the Email Notification subject line that JIRA Service Desk sends out when an issue is created.

Currently it is "${issue.key} ${issue.summary}". The 'insert variable' dropdown has only one extra variable 'portal name' and nothing else.

I found below link, but it doesn't show how to do it on cloud.

https://confluence.atlassian.com/jira061/jira-administrators-faq/usage-faq/how-to-add-the-priority-field-into-the-email-subject

 

So how do i do it?

1 answer

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Hi,

This isn't available for cloud. You cannot edit the email templates in cloud version. It is one of the restricted functions in the Cloud instances.

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