Hi all,
i need for my employ export a report that show the name of the ticket open and resolved in a day/week or specific period that i need.
Is necessary install some apps or it can be done by normal creation?
I use only jira service desk, and i try to create some reports, but no one show me the name of ticket open/closed in period.
If u can help me , i will be very happy and offer you a great pizza!
yum pizza....
So the final JQL query that will allow you to achieve your goals will depend on precise requirements but this can get you started.
project = myjsdproject AND createdDate > startOfWeek() AND createdDate < now()
or...
project = myjsdproject AND createdDate > startOfDay()
or...
project = myjsdproject AND createdDate >= 2019-06-03 and createdDate <= 2019-06-06
What i can select about series?
I show u a screenshots, is in italian sorry
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ok so you are speaking of specific reports under the Reports section of a JSD project which is rather limited in the ability to customize. I generally accomplish my needs by using a Dashboard that is leveraging a filter as I previously mentioned. This allows me to provide more detailed info.
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The report that u speak is possibile to export in csv or other type?
How i found the section about can i do that? can u tell me the step, pls?
We are going for 2 Pizza....
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Hi Marco,
you can use the JQL source like this:
resolved > -30d
and then create a filter
issuetype = "Incident" AND resolved > -30d
There is a different way, the best plugin to make this report type is EAZYBI
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